Privacy Policy

1. Introduction

Infinite Solutions ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://infisolutions.org/ (the "Website"), contact us, or otherwise interact with us through our digital channels.

Our services include environmental and sustainability consulting, ESG advisory, carbon footprint management, net-zero strategies, carbon credit project development, renewable energy initiatives, and climate investment advisory.

We aim to handle personal information responsibly, transparently, and in accordance with applicable data protection laws, including relevant provisions of India's Digital Personal Data Protection Act, 2023, and associated rules as they become applicable.

By using our Website, you acknowledge this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or using personal information for specific purposes.

2. Information We Collect

We may collect the following categories of personal information, depending on how you interact with us.

2.1 Information You Provide Directly

When you contact us, submit an inquiry, or communicate with our team, we may collect:

• Full name.
• Email address.
• Phone number.
• Company or organization name.
• Job title or professional designation, where provided.
• Information about your business requirements or service interests.
• Messages, inquiries, and other information voluntarily submitted.
• Any additional information you choose to share during communications with us.

2.2 Automatically Collected Information

When you visit the Website, certain technical information may be collected automatically by our Website infrastructure or applicable analytics and security technologies, including:

• Internet Protocol (IP) address.
• Browser type and version.
• Device type and operating system.
• Pages visited and navigation activity.
• Referring websites and traffic sources.
• Date, time, and duration of visits.
• Cookies and similar technical identifiers, where used.

This information may help us maintain Website functionality, understand visitor interactions, identify technical issues, and improve security.

2.3 Professional and Business Information

Where relevant to business inquiries or prospective professional engagements, we may collect information concerning your organization, professional role, project interests, and publicly available business contact details.

2.4 Information from Third Parties

We may receive limited information through professional referrals, business partners, publicly available professional sources, or third-party platforms when relevant to legitimate business communications and permitted by applicable law.

3. How We Use Your Information

We may process personal information for the following purposes:

3.1 Responding to Inquiries

To respond to messages, contact requests, service inquiries, proposals, and other communications.

3.2 Providing Business Services

To evaluate potential engagements, communicate with prospective or existing clients, prepare proposals, coordinate projects, and support the delivery of agreed professional services.

3.3 Improving Our Website

To analyze Website usage, identify technical problems, improve navigation, and enhance the overall visitor experience.

3.4 Business Communications

To send relevant updates concerning our services, projects, events, or publications where permitted by law and, where required, with your consent.

You may opt out of marketing communications using the unsubscribe method provided or by contacting us directly.

3.5 Security and Fraud Prevention

To protect our Website, prevent unauthorized activity, investigate security incidents, and maintain the integrity of our systems.

3.6 Legal and Regulatory Compliance

To comply with applicable laws, lawful governmental requests, regulatory obligations, record-keeping requirements, and legal proceedings.

We will not use personal information for purposes materially incompatible with those disclosed to you unless permitted by law or supported by an appropriate additional notice and lawful basis.

4. Grounds for Processing Personal Information

Depending on the applicable jurisdiction and circumstances, we process personal information on one or more legally recognized grounds, which may include:

• Your consent for a specified purpose.
• Processing necessary to respond to an inquiry or take requested pre-contractual steps.
• Performance of a contract to which you are a party.
• Compliance with applicable legal obligations.
• Legitimate interests, where recognized under applicable law and not overridden by your rights.
• Other uses expressly permitted under applicable data protection legislation.

For processing governed by India's Digital Personal Data Protection framework, we will rely on consent or applicable statutory legitimate uses as required by the relevant provisions in force.

Where consent is the relevant basis, you may withdraw it through the mechanisms provided or by contacting us.

Withdrawal of consent will not affect processing that was lawful before withdrawal or processing otherwise permitted or required by applicable law.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to support functionality, security, performance measurement, and visitor analytics.

Depending on the technologies enabled, these may include:

Essential Cookies: Cookies necessary for core Website functionality, security, and technical operations.

Analytics Cookies: Cookies that help us understand Website traffic, page interactions, and performance.

Preference Cookies: Cookies that remember settings or preferences where such functionality is available.

Third-Party Cookies: Cookies that may be set by external platforms when their services, content, or integrations are used.

Where required by applicable law, non-essential cookies and similar technologies will be activated only after the relevant consent has been obtained.

You can manage or disable cookies through your browser settings. Where a cookie preference tool is provided, you may also use it to manage available choices.

Disabling certain cookies may affect some Website functions.

6. Sharing and Disclosure of Information

We do not sell personal information to third parties.

We may share personal information only where reasonably necessary and legally permitted, including with:

Service Providers: Vendors supporting Website hosting, technical infrastructure, analytics, communication systems, security, and other business operations.

Professional Advisers: Lawyers, auditors, accountants, and other advisers where required for legitimate business or compliance purposes.

Business Partners: Authorized partners, consultants, or project collaborators where necessary for an inquiry or agreed engagement and subject to appropriate safeguards.

Legal and Regulatory Authorities: Government agencies, regulators, courts, or law enforcement bodies when disclosure is required or authorized by applicable law.

Corporate Transactions: Relevant parties involved in a lawful merger, restructuring, acquisition, or transfer of business assets, subject to appropriate confidentiality and data protection safeguards.

Where third parties process personal information on our behalf, we seek to implement appropriate contractual, confidentiality, and security protections.

7. International Data Transfers

Infinite Solutions operates in an international business environment and may interact with clients, partners, and service providers in different countries.

Where personal information is transferred or accessed internationally, we will take reasonable steps to comply with applicable data transfer requirements and implement appropriate safeguards where required.

Transfers will be subject to any restrictions imposed by applicable law, including relevant Indian data protection requirements.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal and regulatory requirements.

Retention periods may depend on:

• The nature and purpose of the information.
• Whether an inquiry, business relationship, or engagement remains active.
• Applicable accounting, taxation, contractual, and legal obligations.
• Security, dispute resolution, or regulatory requirements.
• Valid requests for deletion or withdrawal of consent.

When information is no longer required, we will take appropriate steps to securely delete, anonymize, or otherwise dispose of it, unless continued retention is required or permitted by law.

9. Data Security

We recognize the importance of protecting personal information and seek to maintain reasonable technical, administrative, and organizational safeguards against unauthorized access, alteration, disclosure, destruction, or loss.

These safeguards may include access controls, restricted information handling, security monitoring, and appropriate controls for third-party service providers.

However, no method of electronic transmission or storage is completely secure.

While we take reasonable precautions, we cannot guarantee absolute security.

If a personal data breach occurs, we will assess the incident and provide notifications to affected individuals or relevant authorities where required by applicable law.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

• Request information about personal data processed by us.
• Request access to applicable personal information.
• Request correction or updating of inaccurate or incomplete information.
• Request erasure of personal information, subject to applicable exceptions.
• Withdraw consent where processing is based on consent.
• Opt out of direct marketing communications.
• Raise grievances or complaints regarding personal information handling.
• Exercise other rights available under applicable data protection laws.

Where applicable under Indian law, additional rights may include grievance redressal and nomination rights in accordance with the relevant statutory framework.

To exercise your privacy rights, please contact us at business@infisolutions.org.

We may request reasonable information to verify your identity before fulfilling a request and will respond within the timeframe required by applicable law.

You may also have the right to approach an appropriate data protection authority, subject to applicable legal procedures.

11. Children's Privacy

Our Website is intended primarily for businesses, professionals, and individuals seeking information about environmental and sustainability-related services.

It is not specifically designed for children or directed toward collecting children's personal information.

We do not knowingly solicit personal information from children in violation of applicable law.

If we become aware that children's personal information has been collected without the required authorization or consent, we will take appropriate steps to address the situation in accordance with applicable law.

Parents or legal guardians who have concerns may contact us using the details below.

12. Third-Party Websites and Platforms

The Website may contain links to third-party resources, social networking platforms, publications, newsletters, environmental organizations, and other external websites.

Third-party platforms operate under their own privacy policies and data handling practices.

We do not control and are not responsible for how independent third parties collect, use, or protect personal information.

We recommend reviewing the privacy policies of external websites before providing personal information.

13. Marketing Communications and Newsletters

Where we offer newsletters, event updates, publications, or similar communications, personal information may be processed for managing subscriptions and delivering requested content.

Some communications may be delivered through independent third-party newsletter or communication platforms.

Any personal information provided directly to those platforms may also be subject to their respective privacy policies.

You may unsubscribe from promotional messages using the available unsubscribe option or by contacting us.

We will honor applicable marketing opt-out requests in accordance with relevant law.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, business practices, technologies, or the services available through our Website.

Any revisions will be published on this page with an updated "Last Updated" date.

Where required by applicable law, we will provide additional notice or obtain renewed consent for material changes affecting personal information processing.

We encourage visitors to review this Privacy Policy periodically.

15. Contact and Privacy Requests

If you have any questions about this Privacy Policy, how your personal information is handled, or wish to exercise applicable privacy rights, please contact:

Infinite Solutions

Address: Scheme No. 94, Ring Road, Sector-F, Plot No. 128 FB, Indore – 452016, Madhya Pradesh, India

Email: business@infisolutions.org

Phone: +91 731 4050174

Website: https://infisolutions.org/

Privacy / Grievance Contact: [Insert the designated privacy or grievance contact's name, title, and contact details, as required by applicable law.]

We will review privacy-related requests and complaints and respond in accordance with applicable legal requirements.

16. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable Indian privacy and data protection legislation, including the relevant provisions of the Digital Personal Data Protection Act, 2023 and associated rules as they become enforceable.

Where laws of other jurisdictions apply to particular processing activities, we will comply with those requirements to the extent applicable.

Nothing in this Privacy Policy is intended to restrict rights that individuals possess under mandatory applicable law.

‍